Terms and Conditions - Little Box of Magic

Thank you for visiting [www.littleboxofmagic.ca] (the “Site”).

Little Box of Magic Inc. (“LBM”, “we”, “us”, “our”, “its”) allows you to use this Site to purchase our products and services (the “Products”) if you agree to abide by the terms and conditions (“Terms”) that follow. We provide our Products subject to the conditions below. These Terms govern how you access to and use our Site and Content (as defined below), as well as how you purchase or use our Products, whether through our Site or otherwise (collectively, the “Services”).

By accessing our Services, you agree to be bound by its Terms. The term “Terms” shall include our privacy policy and cookie policy (“Privacy Policy”) as well as those additional terms and conditions and policies referenced in this document and/or available by hyperlink. Our collection and use of personal information in connection with your access to and use of the Services is described in our Privacy Policy.The terms “you”, and/or “your” shall apply to all users of this Site, including, without limitation, any browsers or visitors of our Site, and any users of our Products.

Please read these Terms carefully before using our Services. If do not agree with the following Terms, do not use our Services. The headings and titles used in these Terms are for convenience only and do not restrict or affect in any way these Terms.

1. RIGHTS AND USE OF SITE AND CONTENT

1.1. Intellectual Property

All content included in this Site or otherwise made available through any of our Services (including, without limitation, text, graphics, logos, trademarks, images, button icons, images, audio clips, digital downloads, data compilations, software or other proprietary information) (the “Content”) is the property of LBM or it’s suppliers, as the case may be. Such Content is covered and protected by copyright and other applicable intellectual property laws.

Without our written consent, you may not

use our logo, trade-mark, or other names including those identifying LBM and/or its affiliates

1.2. Using our Content

Without our written consent, you may not:

Use, copy, download, reproduce, republish, transmit, or distribute any part of the Content or its source HTML code;
Use our Services for any commercial use.

However, you may:

download one copy of the Content on any single computer, for your personal, non-commercial use only, provided you keep intact all copyright and proprietary notices.

You agree that:

You do not acquire any rights in any downloaded Content;
You will abide by all copyright notices, information and restrictions contained in any content on this site (including restrictions on disclosure of confidential information) and any third-party content accessed through this Site.

1.3. Using our Site and Services

You cannot use our Services:

For any purpose or in any way that is prohibited by these Terms or is otherwise unlawful;
For any misuse of the Site and our Services;
Without our written consent, for any purpose which could imply or suggest any form of partnership, joint-venture, association between you and LBM, or any endorsement or approval on our behalf;
For any commercial use;
To interfere with, or attempt to interfere with, any other user of our Site;
To intentionally, directly or indirectly solicit or harm minor in any way;
To misrepresent your own identity or any affiliation you may have, use a false email address, impersonate any person or entity, or otherwise mislead us or any third party;
To modify, adapt, sub-licence, translate, sell, reverse engineer, decompile or disassemble any portion of our Site, its Content or our Services ;
To alter or remove any copyright, trademark or other proprietary right notices;
Without our written consent, to use any meta tags or other hidden text or metadata utilizing our Content;
To use, embed, display, mirror or frame any part of our Site, or any individual element within our Products, or any of our proprietary information (including our name, our logo, our trademarks or any other intellectual property with respect to our Content), without our written consent;
To directly or indirectly (intentionally or not) post, upload, publish, submit or transmit any content on our Site that (a) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (b) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) is fraudulent, false, misleading or deceptive; (d) is defamatory, obscene, pornographic, vulgar or offensive; (e) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (f) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (g) consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages; or (g) promotes illegal or harmful activities or substances;
To collect, keep or store any information from other users of our Site and Services, without their consent or in violation with our Privacy Policy;
To access, tamper with or use non-public areas of our Site, our computer systems or the technical delivery systems of our providers;
To attempt to probe, scan, or test the vulnerability of any our system or network or breach any security or authentication measures;
To avoid, bypass or otherwise circumvent any technological measure implemented by LBM or any of our providers or any other third party (including another user) to protect our Site and Content;
Send any unsolicited, unauthorized material or content, or other form of solicitation to, through, or with any assistance from, our Site; or
To directly or indirectly encourage or enable any other third party to do any of the foregoing.

LBM may at any time, at its entire discretion, prohibit or otherwise restrict you from using the Services and downloading the Content, with or without prior notice.

1.4. License

As long as you comply with our Terms, we shall provide you with a limited, worldwide, perpetual, non-exclusive, non-transferable, non-sublicensable, royalty-free (subject to the successful purchase of our Products) license to access and make personal and non-commercial use of the Services. This licence does not include:

any resale or commercial use of our Services, Products or Content, including, without limitation, any copy, reproduction, duplication, sale or resale, or the exploitation of any other commercial use of the Services and Content;
Any collection and use of our product listings, descriptions, or prices;
The use of any of our Content without our written consent, including any derivative use of our Services or Content;
Any downloading copying, or other use of your Account information (as hereinafter defined) for the benefit of any third party; or
Any use of data mining, robots, or similar data-gathering and extraction tools.

Please note that any right not expressly provided to you pursuant to these Terms are retained by LBM or its suppliers, licensors, or other content providers. Moreover, the licences granted in these Terms shall terminate if you fail to comply with our Terms.

1.5. Posts, Reviews and Comments

In addition to your compliance of your other obligations in these Terms, we reserve the right (but without any obligation whatsoever) to edit or remove any content you post (or which is otherwise made available) on our Site (the “Customer Content”). Moreover, we have the right, at any time and without any restriction whatsoever, to edit, translate, alter, copy, or otherwise use any Customer Content for any purpose whatsoever, and you hereby assign any intellectual property rights (and you expressly renounce to any moral rights under any applicable law, including Canada’s Copyright Act) you may have in the Customer Content. You also agree that :

you shall not be compensated for any Customer Content; and
We are under no obligation to respond to any Customer Content nor keep such content confidential.

1.6. Legal Age

When you agree to these Terms and use our Services, you agree that:

You are of legal age in your state or province of residence; or
You are of legal age in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use our Services. In other words, if you are a minor, you can only use our Services with the involvement of a parent or guardian.

The Services are offered and available solely to users who are of the age of majority in their state or province of residence to use our Services. By using our Services, you represent and warrant that:

You are of legal age to form a binding agreement with us and meet all the other requirements set forth in the Terms; and
You have the required mental capacity as per applicable to form a binding agreement with us and use our Service

If you do not meet these requirements, you must not access or use our Services. If you agree to these Terms on behalf of an entity, you represent and warrant that you have the authority to bind such entity to these Terms and, consequently, the terms “you” and “your” will refer and apply to such entity.

2. PERSONAL INFORMATION

To use our Services, you may be required to create an account on our Site (the “Account”) and you may be required to log into your Account to access our Products. When creating or accessing your Account, or otherwise when accessing our Site, you may be required to provide certain information (including, without limitation, name, residential and email address, username, password and payment method information such as credit card or bank card information) (collectively, the “Personal Information”). You are not obliged to provide us with any optional information requested.

You agree that all your Personal Information shall be subject to our Privacy Policy. In accordance with our Privacy Policy, you consent to all actions we may take with respect to your Personal Information or any other information you provide us.

You are responsible for:

Providing true, current, accurate and complete Personal Information and updating such information if need be. As such, you will be responsible for any damages or losses (including, without limitation, reshipping fees to the correct address) resulting from your failure to update your Personal Information;
Ensuring that your Personal Information remains confidential and restricting access to your Account. As such, you will be responsible for all activities on your Account and we shall not be held liable for any use of or access to your Account by any third-party.

We reserve the right, at our discretion, to refuse service or terminate your rights to use your Account, to purchase our Products or to otherwise use our Services.

At any time, you may require LBM to delete any such Personal Information from its Site’s databases to the extent permitted by law. In that case, you may no longer be able to use our Services. For further details, please refer to our Privacy Policy.

3. PRODUCTS, ORDERS, PAYMENT AND SHIPPING

3.1. Products and Orders

a) Product Availability

The Products on our Site are typically in stock, however our Site only displays the Products which are available at the time of the most recent inventory update. If you order a Product which is not in stock, we shall cancel such order and issue a refund as soon as possible.

We reserve the right at any time to modify, remove, suspend or discontinue any Product without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any Product.

b) Pricing

The prices on the Site may be subject to modifications or changes without further notice.

There shall no price adjustments, meaning that you won’t benefit from a price adjustment if you purchase a Product, then we apply a promotional discount for such Product after your purchase. Also, the pricing for promotional discounts will only be valid during such promotional period and while supplies last. If we run out of a Product during a promotional period, you won’t benefit from the discounted price for the same Product after such promotional period.

c) Subscriptions

Should you wish to purchase our Products, we offer different types of subscriptions as detailed below (the “Subscriptions”):

One-time Purchase – This Subscription is available for a one-time purchase of our Products, meaning that for any additional order, you will have to re-purchase such Products, unless you wish to use the other subscriptions below;
Monthly Subscription – Within the first seven (7) business days of each calendar month, you shall receive Products as selected by us;
Quarterly Subscription: Within the first seven (7) business days of the first days of the months of March, June, September and December, you shall receive Products as selected by us;

Please note that for Quarterly or Monthly Subscriptions, you are not allowed to select the Products being shipped, as such Products are selected at our discretion.

d) Cancellation and Modification of Orders and Subscriptions

i) One-Time Purchase Subscription

For a One-time Purchase Subscription, there is no order cancellation nor modification available, unless:

The Product is not a Digital Product (as defined below); and
The order still pending in your Account. Once the order has been processed, you may not cancel the order.

ii) Monthly and Quarterly Subscriptions

These subscriptions are:

Noncommittal and be cancelled at anytime, subject to the terms set forth herein; and
Automatically renewed, unless cancelled pursuant to these Terms.

You can also go from one Subscription to the other by accessing your Account following the procedure detailed in your Account for such operation.

For more details on the management of your Subscription, please visit our FAQ.

We reserve the right, at our sole discretion, to:

Refuse, remove or edit content, or cancel orders, including orders for out of stock Products, if we suspect credit card fraud or for any other reason;
Limit or cancel quantities purchased per person, per household or per order;
Limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors;

In case we modify or cancel your order, we shall contact you through the Personal Information you provided.

For any order cancellation completed in compliance with these Terms, we shall reimburse you through your credit card within twenty-one (21) days following the cancellation date.

For any additional questions, please visit our FAQ.

3.2. Payment and Shipping

a) Payment

We only accept credit card payments for the use of our Services (namely Visa and Mastercard).

b) Shipping

Our shipping conditions are the following:

Certain Products can be downloaded instantly upon purchase (“Digital Products”);
For One-time Purchases, every other Product (other than a Digital Product) is usually packaged and shipped within seven (7) to ten (10) business days after the order date;
Orders placed on weekends or holidays will be processed the next business day, subject to the availability of the Product;
Every shipment will require personal signature upon delivery;
We will ship a Product using the Personal Information your provided at the moment of our order. If such information is wrong, you will be responsible for the return and reshipping costs of your order;
Please understand that we might experience shipping delays outside of our control. As such, we shall not be held responsible for any late shipping of Products, but we shall take all reasonable measures to ensure that you get your order in time; and
Some Products may have additional shipping delays.

You will receive an email confirmation once your order has been processed, then you will receive another confirmation your order has left our facilities and has ben sent to our carrier, with the tracking information provided by the courier follow your order.

The same procedure applies for international orders.

Once a Product has been purchased, you shall be responsible for the risk of loss once the order has been shipped pursuant to these Terms, meaning once you receive the order and you sign the shipment confirmation with your carrier.

If your order goes missing or is stolen, please follow the following procedure:

You send us a message at info@littboxofmagic.ca to inform us of the incident;
We will open an investigation with the carrier, and it may take up to twenty-one (21) days to receive the result of the investigation, upon which we may ship the found order, replace the lost or stolen order or issue a refund for such order.

For any additional information with respect to our shipping terms and conditions, please visit our FAQ.

4. RETURNS, EXCHANGES, AND REFUNDS

4.1. Returns

You can only return Products on the following conditions:

They are not Digital Products;
The Products must remain unopened and unaltered upon return, meaning that such Products have remained in their original packaging and condition as of delivery; and
For every return, send us a message at info@littleboxofmagic.ca. In the Subject bar indicate Return and inform us of the Products being returned. You must file the return within thirty (30) days following the purchase date. Once your email is sent, you should receive within a couple of days thereafter an email confirming that you can return the Product. Once you receive such email, you can return the Product by mail at the following address 3580 rue Meilleur Brossard, Quebec, Canada J4Y 2G5. You are responsible for paying the return shipping costs and we strongly advise you to get proof of posting and tracking options for your return. Please include a copy of your confirmation order and our return email confirmation in your return packaging;
You are responsible for the risk of loss of the returned Products, and we do not take title on such Products, until we receive it at our facilities;

For any additional information with respect to our return terms and conditions, please visit our FAQ.

4.2. Refunds

Once we receive the returned Products in compliance with the other requirements above (4.1), you should receive a refund on your credit card within three (3) weeks following the return shipping date. We may, at our discretion, issue a refund without receiving a returned Product. In this case, you may keep such Product. If we receive return Products which do not meet our return requirements pursuant to these Terms, we reserve the right to charge an additional fee or issue a partial refund.

For any additional information with respect to our refund terms and conditions, please visit our FAQ.

4.3. Exchanges

LBM does not allow any exchange of Products under any circumstance.

5. WARRANTIES AND LIABILITIES

5.1. Warranties

The warranties for our Products shall be honored by the manufacturer set forth below (you can contact them directly for any warranty):

Crayola:

Crayola, LLC
Consumer Affairs,
P.O. Box 431, Easton, PA 18044-0431

1-800-272-9652 (1-800-CRAYOLA).
Monday – Friday 9 AM – 4 PM EST. Text charges may apply.
https://www.crayola.com/support

Demco Paint

Phone: 450-443-8455
Toll free: 1-855-443-8455
https://www.demcoencouleurs.com/

5.2. Exclusion of Liability

We provide this Site and our Services “as is” and “as available.” While we do undertake a reasonable level of skill and care, we do not make any specific promises or representations concerning the performance of the Site or the Content.

If there is any issue with our Services, please report to us at info@littleboxofmagic.ca.

This means that we do not make a commitment that the Site or the Services provided run uninterrupted or error-free.

We are not responsible if any Content made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site or our Services is at your own risk.

To the maximum extent permitted by applicable law, we make no representations or warranties of any kind, express or implied (and we disclaim all warranties and conditions, express or implied, including, but not limited) as to:

The operation of our Services or the Products, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the Services;
The quality and durability of any of the Services;
If any Product purchased by you will meet your expectations, or that any errors in the Services or the Products will be corrected;
The merchantability and fitness of the Products for any particular purpose; or
If the Site or Products are free of viruses or other harmful components.

For any defects on the Products, please contact the manufacturer at the contact information provided in Section 5.1 above.

You agree to use our Services at your own risk. In no event will LBM and its affiliates, shareholders, directors, officers, employees, consultants or agents (collectively, its “Staff”) be liable for any claims, liabilities, expenses, injuries or any damages, either direct, indirect, punitive, special, incidental, consequential or otherwise (collectively, the “Damages”), resulting from, or in any way connected to:

Your use of or your inability to use our Services (including this Site, our Product or the Content);
Any delays or disruptions related to our Servies; or
Any viruses or other malicious software obtained by accessing, or linking to, our Services;
Any glitches, bugs, errors, or inaccuracies of any kind in our Services;
Any damage to your hardware from the use of the Services;
The content, actions, or inactions of third parties’ use of our Services;
A suspension or other action taken with respect to your Account;
Your need to modify practices, content, or behavior as a result of changes to the Terms of Service;
Your failure to follow the label or other instructions provided with the Products;
The Services or Products failing to reach your expectations;
Any links to other sites made available on this Site or the content contained on such site(s),

in each case regardless of whether such damages are based on contractual, extracontractual, strict liability or other theories of liability.

Some jurisdictions do not allow the exclusion of implied warranties, consequential, incidental, or other specific types of damages, so portions of the exclusions mentioned above may not directly apply to you. You hereby waive all claims against LBM and its Staff arising out of your use of, or inability to use our Services or any links to other sites made available on this site or the content contained on such site(s).

Nothing stated or posted on the Site (and none of our Services and Products) should be taken or construed as any form of:

Medical or therapeutic advice or opinion; or
Medical or therapeutic solution or opinion to any medical or health condition, including, without limitation, any physical or psychological condition.

All information on the Site is provided on an informational basis only. This Site should not be used as a substitute for professional advice or help. You should seek the advice of a physician or other qualified healthcare provider with any questions you have regarding any medical or therapeutic needs.

5.3. Indemnification

To the maximum extent permitted by applicable law, you agree to defend and indemnify LBM, its Staff and licensors in respect of any Damages that it or they may suffer as a result, directly or indirectly, of:

Your breach of any provision of the Terms; or
The use of the Services by you or your agents, including any payment obligations or default incurred through use of the Services;
Failure to comply with the Terms by you or your agents;
Failure to comply with applicable law by you or your agents;
Negligence, willful misconduct, or fraud by you or your agents; and
Defamation, libel, violation of privacy rights, unfair competition, or infringement of all intellectual property rights owned by LBM or any third-party or allegations thereof to the extent caused by you or your agents.

For purposes of this Section 5.3, your agents include any person who has apparent authority to access or use your Account demonstrated by using your username and password.

5.4. Indemnification – Workshops and Events

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless LBM and its Staff from and against any claims, demands, damages, losses, liabilities, costs or expenses (including reasonable legal fees) arising out of or related to:

The organization, hosting or participation in any Workshop or event held at a location not owned or controlled by LBM;
The acts or omissions of participants, guests, attendees, employees, volunteers or invitees;
Failure to provide adequate supervision, safety measures or suitable premises; or
Any breach of these Terms or of the applicable Service Offer by the client.

This indemnity shall survive the completion or termination of the Workshop.

6. THIRD-PARTY WEBSITES

Links to websites other than this Site are provided for your convenience only. LBM does not endorse, expressly or implicitly, any third-party or its products or services in the information, material or content referred to or included on or linked from or to this Site.

Furthermore, LBM is not responsible for the content of third-party websites, including compliance to their privacy policies. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

You agree to access all third-party sites referenced to in or linked from this Site at your own risk. We advise you to review carefully any third-party’s policies and practices and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Certain content, products and services available through the Site may include materials from third-parties.

Certain content, products and services available through the Site may include materials from third-parties.

7. TERRITORY

This Site may contain references to services that may not be available in your country or jurisdiction. This does not mean that LBM intends to offer such services in your country or jurisdiction.

8. MODIFICATIONS, CORRECTIONS AND ERRORS

8.1. Modifications and Access

We reserve the right, at any time, at our sole discretion, without any notice or liability whatsoever, to:

Modify, suspend, discontinue or terminate our Services;
Modify these Terms, at any time and without prior notice (please note that we have no obligation to update any information thereon), including, without limitation, to develop and provide updates to the Sites; or
Restrict access to all of part of the Services.

If we change our Terms, we may (but are not obliged to) post the modification on the Site and/or we may provide you with notice of the modification. By continuing to access or use the Site after our changes, you agree to be bound by the modified Terms. If such modified Terms are not acceptable to you, we are not liable for any Damages whatsoever and you can cease using the Site.

We will not be liable to you or any third party for any modification, suspension or discontinuance of the Site. In the event of modification or termination, you will still be bound by your obligations under these Terms, including the warranties made by you, and by the disclaimers and limitations of liability.

8.2. Errors

This Site may contain technical inaccuracies or typographical errors or omissions. LBM can modify, correct or improve this Site and the services described on this Site at any time without notice.

9. GENERAL TERMS

9.1. Governing Law and Jurisdiction

The Content (excluding linked sites belonging to third parties) was prepared by LBM from its offices within the Province of Quebec, Canada.

By accessing this Site, you and LBM agree that all matters relating to your access to or use of this Site shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to the conflicts of laws and principles thereof.

You and LBM also agree to the exclusive jurisdiction and venue of the courts of the Province of Quebec, in the judicial district of Longueuil, with respect to such matters.

LBM makes no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from locations where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws.

9.2. Entire Agreement

These Terms constitute the entire agreement between you and us with respect to the subject matter hereof and cancels and supersedes any prior understandings and agreements between the parties hereto with respect thereto. Any rights not expressly granted herein are reserved.

9.3. Force Majeure

We take our commitment to customers seriously, and we’ll do what we can for you. However, sometimes things may come up that are outside of our control. We will not be liable for any failure to perform any of our obligations stated in these Terms if the failure results from a cause beyond our reasonable control, including—without limitation—mechanical, electronic or communications failure or degradation, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers, or our inability or delay in obtaining supplies of adequate or suitable materials.

9.4. Assignment

You cannot assign, transfer or sublicense your rights under these Terms without first obtaining our consent. We may assign, transfer, or delegate any of our rights and obligations without consent. These Terms do not create any agency, partnership, joint venture, or employment relationship, and neither party has any authority to bind the other in any respect.

9.5. Computing Time

For the purpose of these Terms, when computing deadlines for a specific event, (i) the first day shall be excluded, but the last day shall be included, and (2) unless it is specifically mentioned that only business days are counted, then weekends and holidays shall be included when computing deadlines.For further details, please visit our FAQ.

9.6. Waiver

If we do not enforce any part of these Terms, it does not mean we give up the right to later enforce that or any other part of these Terms. In order for any waiver of compliance with these Terms to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

9.7. Electronic Communications and Acceptance

For the purposes of these Terms and any Service Offer:

Any communication, confirmation or acceptance transmitted by email or other electronic means shall be deemed valid and binding written communication; and
A Service Offer shall be considered accepted when the client confirms acceptance by email or other electronic message, or when payment is made in accordance with the Service Offer.

Electronic communications shall have the same legal effect as written and signed documents.

10. WORKSHOPS, EVENTS AND ON-SITE SERVICES

10.1. Scope of Services

In addition to Products offered through the Site, Little Box of Magic Inc. (“LBM”) offers in-person artistic services, including but not limited to:

School workshops
Library and community-center programming
Daycare and early-childhood workshops
Private group workshops
Birthday parties and special events

(collectively, the “Workshops”).

These Workshops are subject to these Terms and to any written service offer, quote or proposal issued by LBM (the “Service Offer”).

10.2. Informational Nature of Website Content

Any information presented on the Site regarding Workshops including descriptions, formats, age ranges, durations, pricing or examples is provided for general informational purposes only.

Such information does not constitute a binding offer.
Each Workshop requires a personalized Service Offer, which defines the exact scope of services, pricing, duration, location and conditions.

No Workshop is considered confirmed until the Service Offer has been accepted in writing by the client and any required payment has been received.

10.3. Validity of Service Offers

Unless otherwise stated in writing, Service Offers are valid for a maximum of fourteen (14) calendar days from the date of issuance.

After this period:

The Service Offer automatically expires
Availability, pricing and conditions may change
LBM has no obligation to honor an expired Service Offer

10.4. Payment Terms

Payment terms applicable to Workshops are specified in the Service Offer.

Unless otherwise stated:

A deposit or full payment may be required to secure the booking;
No Workshop date is reserved without payment; and
Payments are non-transferable.

LBM reserves the right to cancel or refuse a Workshop if payment terms are not respected.

a) Deposits

Unless otherwise stated in the applicable Service Offer, a deposit may be required to secure a Workshop date. Deposits:

Confirm the reservation of the date and services; and
Are non-refundable, except where required by applicable law

b) Client Cancellations

If a client cancels a confirmed Workshop:

Deposits are non-refundable; and
Cancellations made on short notice may result in additional charges, as specified in the Service Offer, to cover preparation time, materials and scheduling.

c) No-Show or Late Cancellation

Failure to attend a scheduled Workshop, or cancellation with insufficient notice, may result in forfeiture of amounts paid, as detailed in the Service Offer.

cover preparation time, materials and scheduling.

10.5. Client Cancellations

In the event of cancellation by the client:

Deposits are non-refundable
Cancellations made on short notice may result in partial or full charges, including preparation time and material costs

Workshops require advance planning and materials prepared specifically for each client.

10.6. LBM Cancellations

LBM reserves the right to cancel or reschedule a Workshop due to illness, force majeure, safety concerns or circumstances beyond its reasonable control.

In such cases, LBM will offer either:

A rescheduled date, or
A refund of amounts paid for the cancelled service

10.7. Supervision of Minors

Unless expressly agreed otherwise in writing, LBM does not assume responsibility for the general supervision of children.

Adequate adult supervision must be provided by the client, school, daycare or hosting organization at all times.

LBM reserves the right to pause or terminate a Workshop if safety conditions are not met.

10.8. Materials, Allergies and Participation

Workshops may involve art materials such as paint, glue, scissors and small decorative elements.

Clients are responsible for:

Informing LBM of any allergies, sensitivities or special needs in advance
Ensuring participants are able to safely take part

LBM shall not be held liable for incidents resulting from failure to disclose relevant information or from misuse of materials.

10.9. Artistic Outcomes

Artistic activities are creative by nature. Results will vary depending on age, skill level and group dynamics.

LBM does not guarantee specific artistic outcomes.
Photos and samples shown on the Site or in promotional material are provided for inspiration only.

10.10 Right to Refuse or Terminate Services

LBM reserves the right, at its sole discretion, to refuse a booking request, decline to proceed with a Workshop or terminate discussions prior to confirmation, without obligation to justify its decision.

10.11 Travel and Location Fees

Workshops may be subject to additional travel or logistical fees depending on distance, setup requirements or access conditions.

Any applicable fees will be clearly stated in the Service Offer.

If you have any questions concerning these Terms, please do not hesitate to contact us at info@littleboxofmagic.ca